Seventy-eight men and women in the hospitality industry have completed a four-week certification course that will make them the best at what they do.
Front desk operators, restaurant servers and room attendants got specialised attention to teach them the industry’s best standards. The participants did an exam which will see them professionally certified by the American Hotel and Lodging Educational Institute.
Celestine David, an industry professional based in Trinidad, facilitated the training and spoke at the certificate ceremony on Monday, September 23rd, 2019.
“It’s an investment in yourself and how that impacts the rest of us in Dominica and the Caribbean. You were given a seed and I helped plant it but you have to continue to nourish it for in the future you will reap a hundredfold,” David said in parting words to her students.
The training was made possible through the Organisation for American States in partnership with the Government of Chile with the purpose of building human resource capacity in the Caribbean region.
Kim Osborne is the Executive Secretary for Integral Development at the OAS.
She said her organisation is aimed at eradicating poverty and inequality and so is about the development of people.
She elucidated, “It’s why we believe so strongly in the building of the human capacity of our region. Fundamental to our work is ensuring that no matter which aspect of development we tackle whether energy efficiency, innovation and technology, small business development or competitiveness, the impact on the lives and livelihoods of our people is what matters.”
The Hon Minister for Tourism had recently announced that several trainings would be taking place to better position the island’s tourism sector to capitalise on the upcoming real estate products and generally improve the industry output.
So far 280 tourism professionals have been trained.