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integrated Telecommunications Management System deployed in Dominica

by: - August 6, 2015
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Present in the above photograph from left to right; George James Project Manager, David Winter PWC President, Craig Nesty, Executive Director, Austin Andre and Hilbert Alexander Spectrum Engineers, Clementine Josephs Administrative Officer, Vida Williams Clerical Assistant and Kiyanna Edwards Research Analyst photo taken by Jim Stewart PWC Vice President and Project Manager.

Present in the above photograph from left to right; George James Project Manager, David Winter PWC President, Craig Nesty, Executive Director, Austin Andre and Hilbert Alexander Spectrum Engineers, Clementine Josephs Administrative Officer, Vida Williams Clerical Assistant and Kiyanna Edwards Research Analyst photo taken by Jim Stewart PWC Vice President and Project Manager.

An important milestone was achieved in Dominica this week; the deployment of the much anticipated “Caribbean Solution” for telecommunications management. This innovative software system was designed and built over the last three years with the assistance of a number of Caribbean states including the NTRC in Dominica, NTRC in Grenada and MICA in Montserrat. Now for the first time regulatory authorities and commissions across the region have a system that meets the exacting demands of smaller Caribbean states region wide.

The “integrated Telecommunications Management System” (iTMS), now in use at the National Telecommunications Regulatory Commission (NTRC) in Dominica, is the most advanced software available for managing the unique and complex challenges faced by smaller regulatory authorities all across the Caribbean. The fast pace of change in telecommunications and the constant growth in technologies involved often require that multiple operational duties are managed simultaneously. The iTMS is a crucial step forward.

Mr. Craig Nesty, Executive Director, at the NTRC in Dominica stated that the “iTMS far exceeded my expectations”. The iTMS vision for a system designed to reflect Caribbean spectrum management practices and operations has been achieved. Mr. George James, Senior Spectrum Engineer and the NTRC Project Manager for the innovative software contributed; “the iTMS is even more promising than we originally perceived”.

In 2012, the NTRC selected PW Consulting as the software design/build partner. The system enhances the commission’s ability to manage all aspects of spectrum use on Dominica, create a “knowledge repository” on all frequency use and optimize duties around the spectrum allocation and occupancy for all of the customer types that the NTRC serves.

The NTRC is responsible for managing all of Dominica’s valuable spectrum resource, telecommunications licensing and the allocation of spectrum frequency. Spectrum is the scarce resource that enables internet connectivity, mobile phones, aircraft and shipping communications plus broadcasters on AM, FM, and TV frequencies, along with a host of other telecommunications practices.

The integrated telecommunications management system (iTMS) Go-Live date was Wednesday July 29, 2015. The Canadian company, PW Consulting that built and installed the system celebrated the milestone with the NTRC staff over a wonderful meal in Roseau, Dominica.