With the 2021-2022 cruise season officially closed this month, the Chief Executive Officer of the Discover Dominica Authority, Colin Piper stated that he is looking forward to the 2022-2023 cruise season.
Piper stated that this past cruise season posed a great benefit to the tourism and cruise stakeholders, as Dominica welcomed 215 cruise calls.
“What that means is that the local stakeholders are able to make a living, especially with people going on tours, that means the taxi drivers, the tour guides; and in certain instances when they come back and visit the shopping zone, the vendors are able to make something. So, we are pleased about that, in terms of 2021-2022, and looking forward to 2022-2023,” the CEO expressed.
The 2021-2022 cruise season had to deal with the challenges of the COVID-19 pandemic, and therefore, tourism stakeholders had to be trained in health and safety practices in order for the cruise season to open and run smoothly with no hiccups.
The CEO of DDA stated that for the upcoming season, they will embark on more training of the tourism stakeholders but this time from a customer service aspect.
“In the previous season, it was about making sure that health protocols were in place, making sure that they had the right training. Over the summer months, we will look at training again from a customer service perspective, and we will look at training in other areas that probably need to be enhanced. But we anticipate the full cooperation of the vendors, taxi drivers, the tour operators, to ensure that the cruise season is a successful one,” Mr. Piper stated.
Colin Piper revealed that with this past season being successful, they anticipate that they will see a slight increase in cruise calls that will surely benefit tourism stakeholders in Dominica.