The Dominica State College is training and certifying tour guides.
The Tourism Ministry has been pushing tourism certification and training for some time and has recently trained and certified scores of professionals in tourism-related fields. This announcement from the State College complements that initiative.
Director of the Division of Tourism and Hospitality Studies at the Dominica State College, Katie Julien says that the tour guide training program is geared at introducing participants to critical knowledge and skills required to operate effectively as tour guides.
She relayed that it places much emphasis on the encouragement of proper attitudes in dealing with visitors.
Some of the main areas covered in the training include:
Dominica’s Marine Environment
Professional Tour Guiding Skills
Flora and Fauna of Dominica
Effective Customer Service
Dominica’s History and Culture
Participants will be required to complete oral, written, and practical tests to receive certification.