(DDA) In preparation for the eventual return of the cruise industry, Discover Dominica Authority (DDA) in collaboration with Aquila’s Center for Cruise Excellence hosted a half day workshop on ‘Maximizing Opportunities in Cruise’, on Tuesday, May 12,2020. The workshop targeted cruise stakeholders’ management teams and addressed the following topics:
- Overview of the Cruise Industry
- Excellence in Destination Delivery
- Excellence in Operations, Safety and Security
- Excellence in Community
- Maximizing Opportunities Action Plan
The workshop, held via Zoom, was facilitated by Beth Hatt, President of Aquila’s Center for Cruise Excellence. Aquila’s Center for Cruise Excellence offers training programs to help cruise destinations and tour operators around the world achieve excellence in their ports, tours, guides, and businesses.
DDA is working together with the Florida Caribbean Cruise Association (FCCA) and Aquila to provide relevant training and coaching programs which will assist tourism service providers to be ready when cruise activities resume and to raise the level of service excellence. It is envisaged that this initiative will assist stakeholder groupings in coming together to think creatively and differently.
For more information on Dominica, contact Discover Dominica Authority at 767 448 2045. Or, visit Dominica’s official website: www.DiscoverDominica.com, follow Dominica on Twitter and Facebook and take a look at our videos on YouTube.
About Dominica: Dominica (pronounced Dom-in-EEK-a, and not to be confused with the Dominican Republic) is a haven for adventure travelers seeking a unique vacation that includes: hiking and adventure, cultural events/festivals, diving and water sports, whale/dolphin watching and canyoning adventures. Dominica lies south of Guadeloupe and north of Martinique in the Eastern Caribbean. Air travelers can connect to Dominica on Air Antilles, Air Sunshine, Coastal Air Transport, interCaribbean Airways, LIAT, Seaborne Airlines, or WINAIR from the surrounding hubs of Antigua, Barbados, Guadeloupe, Puerto Rico, St. Maarten, St Lucia, the British Virgin Islands and the U.S. Virgin Islands. If travelling by sea, travelers can connect to Dominica on L’Express Des Iles ferry service from Guadeloupe, Martinique, and St. Lucia and on Val’ferry from Guadeloupe and Martinique.